Project Leader Department: Project Management Experience: 4 – 6 years of Relevant Experience

PaperPlane is looking for a Project Leader who has technical & business/product acumen to accomplish project objectives by planning and evaluating project activities.


Responsible for the full project lifecycle management from pitch, design and build to quality assurance, delivery & approval.

  • Business Analysis:
    • Gather and analyze data to understand and define customer's needs, desires, and communication requirements.
    • Learn and develop techniques including Persona Development, Competitive Analysis and Contextual Enquiry to identify key consumer behaviours, needs and frustrations.
    • Engage client teams to understand client strategy, goals and needs and requirements through Strategy/Audience definition workshops & interactions.
    • Collaborate with design, development, and external marketing / product teams to deliver world class design solutions
    • Communicate client goals to the team and represent the client's interests duringdesign and delivery
    • Support the creative team with interaction ideas and strategies based on customer engagement models & research.
    • Work Closely with the management team to define a solution, create and present the project proposal
  • Project Planning & Tracking:
    • Managing a variety of requests from the client and structure them into a executable project plan.
    • Manage team [and team member] deliverables and timelines to ensure adherence to the project plan.
    • Constant communication with client teams keeping them abreast of complete/upcoming milestones, schedule review sessions and provide project status reports using our project management tool, Bascamp.
    • Tracking project deliverables and initiate, change requests, out of scope alerts and mobilize project extensions.
    • Hold internal project de–briefing sessions and document project report.
    • Represent PaperPlane at project de-briefing and review meetings with clients.
  • Project Maintenance:
    • Creating, Managing and Updating Documentation.
    • Organizing Project Assets [Inventories, designs, wireframes, image assets, task flows, processes, etc.]
    • Collating and Preparing appropriate monthly + on–demand reports.
    • Collating Billing Time Sheets/Efforts.
  • Process Adherence & Improvements:
    • Adhere to established standards and processes within the organisation.
    • Assist in the Standardization project management practices throughout the organization which includes.
    • Identify Process Improvement Initiatives and implement them.
  • Knowledge Management:
    • Regularly update your skill and knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks.
    • Be up-to-date on recent trends and design benchmarks.
    • Regular research on tools & technology.
    • Document and Share Knowledge - Conduct Knowledge Sessions.
  • Client Management:
    • Consult with the clients & provide suitable solutions related to the project/engagement.
    • Have an awareness of client activity in coming month/quarter.
    • Manage Client expectations.
    • Ensure Timely Invoicing.
  • Team, Quality & Leadership:
    • Be the interface/conduit between multi-functional teams to lead the delivery of projects.
    • Effectively manage team workloads and team morale.
    • Work closely individuals within each team in the context of overcoming weaknesses and creating greater efficiency.
    • Conduct regular quality audits across each team member to ensure adherence to best practices and Paper Plane standards.
    • Be closely involved in the creation of Test Cases & Test Scenarios.

Desired Skills & Experience:

  • 4-6 years Experience in leading teams multi – disciplinary teams for end-to-end Software development or Enterprise Application Implementation.
  • Should have managed the complete lifecycle for at least 2 Offshore (US/UK/Europe) projects.
  • Basic degree should be in Software Technology (BCA, B.Sc IT, BE Computers).
  • A Masters in Business Administration, with specialisation in IT/Systems is preferable but not necessary.
  • Ability to work in an environment of design perfection and compliance to web standards and high design quality benchmarks – No Mediocrity.
  • Excellent communication, organisational, and leadership skills. Able to engage effectively with Global Customers.
  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
  • The candidate must be able to communicate well with cross-functional team members, be able to efficiently collaborate with team members to achieve project goals. Should be highly skilled at working with a collaborative and inclusive working style.
  • Proven track record in Software Development Operations Management large, cross–functional teams.
  • Strong time management skills – know what you need to do, and DO IT!.
  • Self driven with a strong sense of ownership and independence in execution of tasks.
  • Quality and hygiene of deliverables is always a critical quality benchmark and a strong consideration.
  • Learn and Implement agile methodologies where appropriate and provide oversight to team members.

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